tag:blogger.com,1999:blog-5075503850634687317.post2302876934111314624..comments2023-10-30T05:59:22.761-05:00Comments on Cream City and Sugar: Wedding Update: Bridal shower Invites then The Poor Customer Service Question.Sarahttp://www.blogger.com/profile/18178151160620734380noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5075503850634687317.post-51974544369258869362010-05-03T21:22:26.281-05:002010-05-03T21:22:26.281-05:00I was very surprised to have found the same result...I was very surprised to have found the same results with BWP. I think their store is adorable, love the paper and unique cards so thought they would be the perfect match for my wedding invites. Well I set up an appt to meet with a wedding 'specialist' who was of no help and worked the cash register the whole time. Why did I bother setting up an appt then? My friend ordered her ceremony paper through them via rush and same thing happened, came in late. I really want to support local business but that experience made it impossible to go with them.Crooked Stitchhttps://www.blogger.com/profile/01374239352690674891noreply@blogger.comtag:blogger.com,1999:blog-5075503850634687317.post-24324898598080973482010-05-03T16:32:34.360-05:002010-05-03T16:32:34.360-05:00That's why I didn't go with Simma's fo...That's why I didn't go with Simma's for my wedding cake. Rude people who won't answer any of my questions. The cakes may be great, but who wants to hire and deal with vendors like that?<br /><br />I endured horrible customer service at a bed and breakfast I went to once. I'd never been to one before and didn't know much about how they operate. I went out for dinner and the owner left, locking me out for most of the night with no way to get to my stuff. She hadn't given me a key to the house and she didn't answer her phone. She also did not apologize when she DID return six hours later, telling me matter-of-factly that the door had been open but I needed to kick it to open it. As though I would have even CONSIDERED kicking her door! I should have just left right then, but I was exhausted. After that nightmare, the only thing I could do was tell anyone who would listen about my experience with Joanne's Bed & Breakfast in De Pere, WI. Hopefully that attitude was a fluke, for her sake.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5075503850634687317.post-47470910633907024852010-05-03T15:13:11.360-05:002010-05-03T15:13:11.360-05:00I'm so sorry to hear about your bad experience...I'm so sorry to hear about your bad experience there. I had looked at them (broadway paper) for my own wedding invites, but found the staff to be extremely not helpful, so I asked around and got a recommendation to another local store (yay! - since shopping local was my whole intention). Paperwork (on Downer Ave) was AMAZING - if you have any other stationary needs, I'd recommend them. In the meantime, rest assured that eventually, poor service will catch up with B.P. karma totally applies to retail stores.Meganhttps://www.blogger.com/profile/12954645263477389822noreply@blogger.com